Bespoke + Local Terms & Conditions


By using this website, you accept these terms and conditions and the terms of other policies on the website, which together constitute the entire agreement between us. Nothing in these terms and conditions affects your statutory rights.

Product Information

The product images shown on the website are intended for presentation purposes only.  We have made every effort to display items on the website as accurately as possible.  All items shown are subject to availability.

Gift boxes containing alcohol can only be ordered by and delivered to persons aged 18 and over. By ordering a gift box containing an alcoholic product, you confirm that you are aged 18 or over and you are purchasing the gift box for someone aged 18 and over.

Bespoke + Local are not responsible for production of the food or drink items. All responsibility for these items including information about allergens and labelling sits with the producer.


Bespoke + Local require at least 4 weeks from the point of order to the point of delivery to allow our artisans to make your bespoke gifts.   We cannot guarantee delivery on a date less than 4 weeks from the point of order, however we will do our best to work with you and meet your timescales if shorter than 4 weeks.  Please contact us on if you have any questions about the lead in time.

Full payment for the Bespoke + Local products and services must be received before your order can be accepted.  Your order constitutes an acceptance of our terms and conditions. Once payment has been received a confirmation of your order will be sent by email to the email address provided by yourself.  Our acceptance of your order brings into existence a legally binding contract between us.

When placing an order, you warrant that all information given is accurate and complete.  Please check your confirmation email carefully and notify us immediately by email if there are any errors.


You may pay for the items which you order online by supplying your credit/debit card details on the secure online order form. Our site uses high-level SSL encryption technology and payments are made via Stripe on their secure encrypted system.  We cannot accept cheques or cash as payment online.

Please note that we cannot guarantee the security of data when communicating with Bespoke + Local.  Accordingly, please do not send us payment information using email. Unless we are fraudulent or negligent, we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.


Please see our Privacy Policy.

Changes and Accuracy

Bespoke + Local makes every effort to ensure that the information displayed on this website is correct and up to date. You will be subject to the policies and terms and conditions in force at the time you use the website or order items from the website.

Bespoke + Local reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice. Prices for our services are subject to change without notice.

Bespoke + Local shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.

Bespoke + Local make every effort to ensure that the information displayed on this website is correct and up to date.  The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.  This site may contain certain historical information, which is provided for your reference only.

You acknowledge that information, products and services on this website may include errors or inaccuracies.  If an error is found, Bespoke + Local cannot be held responsible.

Third-party Links

Third-party links on this site may direct you to third-party websites. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Force Majeure

Bespoke + Local shall not be liable for any delay or failure to comply with our obligations under these terms and conditions caused by factors outside its control.

Liability Disclaimer

The entire liability of Bespoke + Local for any claim shall not exceed the price of the products or services supplied by Bespoke + Local.  Every effort has been made to ensure that this website is free from any computer viruses or similar. However Bespoke + Local or their agents cannot be held responsible for any damage or loss incurred by using this website.

In no event will Bespoke + Local, their employees, contractors, suppliers, agents, affiliates, website designer, or assigns be liable to any party for any indirect or direct or consequential or incidental costs arising out of or in connection with this agreement, web content or website links.

Intellectual Property

The Bespoke + Local website, logo, content, imagery and text cannot be copied or edited without our express prior written permission. All designs are protected by copyright.

Governance and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the English courts, as do we. However, if you are a resident in Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland, you may also bring proceedings in Scotland.

Contact Information

If you have any further enquiries please contact,